Inbound Tent Inquiry - Internal
Internal inbound inquiries for Tents
Internal inbound inquiries for Tents
Additional cleaning fees will apply if excessive food particles remain on the products. This policy serves you as the turn-a-round time to soak and clean extremely soiled equipment is not efficient.
We will professionally wash all items once returned to A Classic Party Rental.
Linen: Shake linen free of debris and return dirty in A Classic linen bags. Be sure to leave bag open if linens are even slightly wet.
Tents: Appointments are required for all tent rental inquiries.
Will Call: 10 AM to 3 PM, Monday through Friday
Closed: Saturday & Sunday
For all other equipment, the following cancellation terms apply:
Cancellations more than 30 days prior to the scheduled date: No cancellation fee. The reservation fee will be fully refunded, excluding tents.
Cancellations within 30 days of the scheduled date, up to 2 days prior to the scheduled delivery or will-call date: No additional cancellation fee; however, the 25% reservation fee will be retained by A Classic.
Cancellations 1 day prior to or after the scheduled delivery or will-call date: A cancellation fee of 50% of the total order will be charged, and the 25% reservation fee will be retained, resulting in a total cancellation fee of 75%.
Same-day cancellations (within 24 hours), or if the order has already been prepped and/or loaded for delivery: Up to 100% of the total order may be charged.
Estimated Timed Delivery Fees:
AM or PM Request: $250
Specific Time request during business hours: $500
After hours/Weekends: Minimum $750
*All special requests will be quoted on an individual basis
The fee allows A Classic to provide timed deliveries to all events that deem it absolutely necessary.
This cost covers general wear and tear on the equipment. This fee relieves you of the cost of minor damages and repairs to the equipment. For example, a few broken or chipped pieces of china or glassware or minor tears in linen. This fee does not cover material damage, vandalism misuse or abuse. All broken items must be returned to A Classic to be considered part of the Damage Waiver.
If the rental items are not ready for pickup on the contracted date.
If all food related products are not scraped and rinsed free of food.
If china and glassware are not returned to their racks.
If tables and chairs are not torn down and stacked in one location.
Lost items are not covered under the Damage Waiver and will be considered missing items. You can return any lost items to recover the cost.
If you notice you are missing items before your event, call A Classic immediately and we will do our best to remedy the situation. This will also prevent a “missing item” charge when we pick-up, as long as we were notified immediately upon receipt of your order.
317.251.7368
You will pay online via a secure link.
Upon renting, a 25% prepayment and a valid credit card number are required in order to confirm and reserve your equipment.
Payment in full, is due 7 days prior to pick up or the delivery date.
The reservation fee for tent rentals is 100% of the total rental charge for the tent upon confirmation and no refund of the reservation fee for a tent will made upon cancellation.
If you wish to have other equipment set up (tables, chairs, etc.), it must be arranged prior to delivery so that the appropriate staffing can be provided. Additional fees will apply.
Start by browsing our rental items online or in our showroom. Once you have an idea of your needs, you can submit a List online or call an Event Specialist. You can always make changes to your order as you continue planning.
Tents: Appointments are required for all tent rental inquiries.
If you wish to have other equipment set up (tables, chairs, etc.), it must be arranged prior to delivery so that the appropriate staffing can be provided. Additional fees will apply.
